Privacy Policy

Last Updated: January 2025

Introduction

At Zentra Marketing ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us, including:

  • Name, email address, phone number, and business name when you fill out contact forms
  • Project details and communication when you request quotes or book discovery calls
  • Payment information when you engage our services
  • Usage data and analytics about how you interact with our website

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer service
  • Deliver our website design and advertising services
  • Send you important updates about your projects
  • Improve our website and services
  • Send marketing communications (with your consent)
  • Comply with legal obligations

Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service providers who assist us in operating our business (e.g., payment processors, hosting services)
  • Professional advisors such as lawyers and accountants
  • Law enforcement or regulatory agencies when required by law

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to analyze website traffic and improve user experience. You can control cookies through your browser settings. Please note that disabling cookies may affect website functionality.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Object to or restrict certain processing of your information

To exercise these rights, please contact us at [email protected].

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Zentra Marketing

Email: [email protected]

Phone: (519) 998-7021

Location: Waterloo, ON